Troubleshooting

Glencoe provides toll-free telephone assistance for teachers who experience difficulty using our software or templates. Before calling for assistance, please check the following:

In order for the Support Center to help you as quickly as possible, have the following information on hand when call for assistance:

The Glencoe Support Center toll-free number is 1-800-437-3715. The Support Center is available from 8:00 a.m. to
6:00 p.m. Eastern Time. You can also contact the Support Center on the Internet at the following e-mail address: epgtech@mcgraw-hill.com