Basic Queueing - Formulation Previous Next
This example will be used to illustrate the execution of a simulation run. It also will help prepare you to use the interactive routine for simulation in your IOR Tutorial.
Typically, a simulation study requires writing a special-purpose computer program of a simulation model that incorporates the specific features of the system being studied. No single computer program can handle every possible application of simulation. However, both the interactive routine for simulation and the Excel template for queueing simulation in your OR Courseware can handle one especially important category of applications, namely, the study of basic queueing systems.
As described in Chapter 17 of your textbook, a queueing system is one where servers provide some kind of service to customers who, upon arrival, wait in a queue (waiting line) if necessary until a server is available. Such a system is depicted below, where each C represents a customer and each S represents a server.
 
The Littletown bank problem involves just such a queueing system, where its set of teller windows is the service facility and its 2 tellers are the servers.