 | Chapter Outline
(See related pages)
Section I
- Managing Information Technology
- Business and IT
- Real World Case: USG Corp. and Others: Evaluating the ROI of IT Investments
- The Impact of IT on Managers
- The Impact of IT on Organizations
- Managing Information Technology
- Managing the IS Function
- Failures in IT Management
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| | | Section II
- Managing Global IT
- The International Dimension
- Real World Case: Agilent Technologies and Citibank: The Challenges of Consolidating Global IT
- Global IT Management
- Cultural, Political, and Geoeconomic Challenges
- Global Business/IT Strategies
- Global Business/IT Applications
- Global IT Platforms
- Global Data Access Issues
- Global Systems Development
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