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Chapter Quiz
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1
When using a systems approach, analyzing a problem and formulating a solution involves several interrelated activities. Which of the following is not one of these major activities?
A)Recognizing and defining a problem using strategic thinking
B)Selecting the system solution that best meets your requirements
C)Designing the selected system solution
D)Implementing and evaluating the success of the designed system
2
An operational feasibility study focuses on:
A)Increased revenues and costs savings
B)Determining the right people for the various new or revised roles
C)Hardware, software, and network capability and availability
D)How well the proposed system supports the business priorities of the organization
3
Improved information availability and analysis abilities are examples of_______________.
A)intangible costs
B)intangible benefits
C)tangible costs
D)tangible benefits
4
Systems analysis traditionally involves a detailed study of all of the following except:
A)The background and skill set of potential system users
B)The information needs of a company and end users
C)The activities, resources, and products the information systems currently use
D)The information system capabilities required to meet the information needs of all the business stakeholders who may use the system
5
During the _______________ prototyping phase, the business system prototypes are tested, evaluated, and modified repeatedly until end users find them acceptable.
A)investigation/analysis
B)design/implementation
C)implementation/maintenance
D)analysis/design
6
According to the text case, IT departments are either loved or hated by corporate America, and both can be painful because the reward for doing a good job is _______________.
A)a promotion
B)a raise in salary
C)more work
D)All of the choices are correct.
7
Which of the following most correctly identifies the order of the modern project management approach discussed in your text?
A)Defining, planning, executing, controlling, and closing
B)Planning, controlling, and closing
C)Defining, planning, controlling, and closing
D)Controlling, defining, planning, executing, and closing
8
Which of the following is a major hardware evaluation factor?
A)Performance
B)Reliability
C)Compatibility
D)All of the choices are correct.
9
The primary objectives associated with systems maintenance include all of the following except:
A)Correcting errors or faults with the system
B)Providing changes to effect performance improvements
C)Adapting the system to changes in the operating or business environment
D)Identifying the users who generate the most input errors
10
Which of the following is not a system conversion strategy?
A)Parallel
B)Analysis
C)Direct
D)Pilot







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