After reading and studying this chapter, you should be able to:
Identify each of the three components of information technology management and use examples to illustrate how they might be implemented in a business.
Explain how failures in IT management can be reduced by the involvement of business managers in IT planning and management.
Identify several cultural, political, and geoeconomic challenges that confront managers in the management of global information technologies.
Explain the effect on global business/IT strategy of the trend toward a transnational business strategy by international business organizations.
Identify several considerations that affect the choice of IT applications, IT platforms, data access policies, and systems development methods by a global business enterprise.
Understand the fundamental concepts of outsourcing and offshoring, as well as the primary reasons for selecting such an approach to IS/IT management.
