| Chapter Outline (See related pages)
Section I
- Electronic Commerce Fundamentals
- Introduction to e-Commerce
- Real World Case: Yahoo! Inc.: Striving for Success in e-Commerce
- The Scope of e-Commerce
- Essential e-Commerce Processes
- Electronic Payment Processes
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| | | Section II
- e-Commerce Applications and Issues
- e-Commerce Application Trends
- Real World Case: ChemConnect and Heritage Services: Public versus Private B2B Exchanges
- Business-to-Consumer e-Commerce
- Web Store Requirements
- Business-to-Business e-Commerce
- e-Commerce Marketplaces
- Clicks and Bricks in e-Commerce
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