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Study Outlines
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  1. Managing versus leading a project
  2. Managing project stakeholders
    1. Project team
    2. Project managers
    3. Administrative support
    4. Functional managers
    5. Top management
    6. Project sponsors
    7. Sub-contractors
    8. Government
    9. Other organizations
    10. Customers
  3. Influence as exchange
    1. Task-related currencies
    2. Position-related currencies
    3. Inspiration-related currencies
    4. Relationship-related currencies
    5. Personal-related currencies
  4. Social network building
    1. Mapping dependencies
    2. Management by wandering around
    3. Managing upward relations
    4. Leading by example
      1. Priorities
      2. Urgency
      3. Problem solving
      4. Cooperation
      5. Standards of performance
      6. Ethics
  5. Ethics and project management
  6. Building trust: the key to exercising influence
  7. Qualities of an effective project manager
    1. Contradictory nature of work
      1. Innovate/maintain stability
      2. See big picture/get hands dirty
      3. Encourage individuals/stress team
      4. Hands-off/hands-on
      5. Flexible/firm
      6. Team/ organizational loyalties
    2. Traits of an effective project manager
      1. Systems thinker
      2. Personal integrity
      3. Proactive
      4. High tolerance of stress
      5. General business perspective
      6. Good communicator
      7. Effective time management
      8. Skillful politician
      9. Optimist
  8. Summary





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