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Video Quiz
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1

Hillerich & Bradsby utilizes teams to assist it in deriving certain business decisions. When each team member states they are in agreement with the suggestion the group plans to recommend to upper management, it could be said the group has reached a/an _________.
A)impasse
B)brainstorm
C)consensus
D)bounded rationality
2

The employees of Hillerich & Bradsby are welcomed and encouraged to assist upper level management in making decisions through the sharing of their ideas. The opinions and ideas of its employees are highly valued and never treated lightly at this organization. This reflects H & B has a strong adherence to which of the following?
A)Participative management
B)Delphi techniques
C)Consensus
D)Satisficing
3

The employees and management at Hillerich & Bradsby now recognize and acknowledge the new computer system lacks an effective method of tracking customer product complaints. According to the rational model approach, at which step could it be said H & B is at in resolving this issue?
A)Solution selection
B)Problem identification
C)Generation of alternative solutions
D)Resolution implementation
4

The decision makers of H & B realize their decisions are influenced by constraints such as lack of trained in-house computer personnel and the unavailability of computer terminals that can handle its uniquely designed software programs. According to Simon's normative model, the term that best describes this influence and its result is _______.
A)availability heuristic
B)optimizing
C)judgmental heuristics
D)bounded rationality
5

Greg works for the wood purchasing department of Hillerich & Bradsby. He knows each Monday morning he will need 220 feet of prime maple wood in order to fill the product requests for the week. This has been the trend for the past 50 years, without change or fail. Greg decided a long time ago to place a repeating order for the needed material with the supplier and now he does not have to think about it again. According to Simon's Normative Model, which of the following best describes Greg's approach?
A)Bounded rationality
B)Judgmental heuristics
C)Optimizing
D)Satisficing
6

James is a manager for Hillerich & Bradsby. He is involved in the key decision making that takes place within his department. He approaches his work in a very efficient, systematic, and logical manner. James' decision making practices maintain a focus on concerns centered around the tasks involved. He is quick to exercise his power and control with his staff. ________ would most likely be the best description of his decision making style.
A)Behavioral
B)Analytical
C)Directive
D)Conceptual





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