Multiple Choice Quiz


1	"Poaching" trained workers from another company is more of a problem in the U.S than it is in Germany.
		A)	True.
		B)	False.


2	Operations analysis does not involve the determination of performance standards for jobs.
		A)	True.
		B)	False.


3	"Overlearning" is always important and useful.
		A)	True.
		B)	False.


4	A team is a group of individuals who are working toward different goals.
		A)	True.
		B)	False.


5	An employee's experiences during the initial period with an organization--excluding the first day--can have a major impact on his or her entire career.
		A)	True.
		B)	False.


6	Training can solve all kinds of performance problems.
		A)	True.
		B)	False.


7	Structural issues in the delivery of training include which of the following:
		A)	uneven corporate commitment.
		B)	limited government funding for retraining.
		C)	all of these
		D)	high school graduates with low literacy rates.


8	After training needs have been identified, the next step is to structure the training environment, paying close attention to the principles of:
		A)	structure
		B)	organization
		C)	form and function.
		D)	learning.


9	Material and it meaningfulness is enhanced in training sessions by:
		A)	mastering complex skills first.
		B)	using examples familiar to trainees.
		C)	emphasizing the learning objectives of the training.
		D)	using massed versus distributed practice.


10	Which of the following is not an example of the simulation method of training?
		A)	all of these
		B)	job rotation
		C)	sensitivity training
		D)	performance appraisal


11	New employees typically need information in which of the following areas:
		A)	technical aspects of their jobs.
		B)	all of these.
		C)	company standards, expectations, norms, traditions, and policies.
		D)	social behavior aspects of their jobs.

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