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Managing Human Resources: Productivity, Quality of Work Life, Profits, 6/e
Wayne Cascio, University of Colorado-Denver
Performance Management

Multiple Choice Quiz



1

Goal setting is not part of the manager's job to "encourage performance."
A)True.
B)False.
2

The two minor purposes of performance appraisal are to provide information for personnel decisions and to serve as a measure of training effectiveness.
A)True.
B)False.
3

Management by Objectives (MBO) is more popular in the United States than it is in France and Japan.
A)True.
B)False.
4

To some, Behaviorally Anchored Rating Scales (BARS) is an incomplete system of planning and control; an overall philosophy of management.
A)True.
B)False.
5

Formal appraisals should be done on a set schedule for management to assess employees.
A)True.
B)False.
6

When organizational rewards are contingent on performance, subordinates are less likely to prepare for appraisal interviews and actively participate in them.
A)True.
B)False.
7

The purposes of performance appraisal systems include all except:
A)personnel decisions.
B)motivation of raters.
C)criteria in test validation.
D)employee feedback.
8

Organizations should promote employees based on eligibility criteria and interest derived from a successful:
A)job evaluation.
B)adverse impact.
C)disparate treatment.
D)performance appraisal
9

One of the processes related to goal setting by encouraging employee participation with the immediate superior is:
A)Management by Exception.
B)Affirmative Action.
C)Management by Objectives.
D)Critical Incidents.
10

Feedback gathered from a variety of sources including supervisors, peers, subordinates, and customers is commonly called:
A)SPOT feedback.
B)multi-variance feedback.
C)various sources feedback.
D)360-degree feedback.
11

Research on rater training suggests all of the following guidelines?
A)Involve raters actively in the training process.
B)Encourage raters to discuss performance dimensions prior to rating.
C)all of these
D)Provide examples of how to reduce leniency error.
12

An important guideline for managers who conduct performance appraisal interviews is:
A)set mutually agreeable goals
B)active listening is more important than communicating your own perceptions of performance.
C)judge personality.
D)be better prepared than subordinates.








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