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Fundamentals of Operations Management, 4/e
Mark M. Davis, Bentley College
Nicholas J. Aquilano, University of Arizona
Richard B. Chase, USC, School of Business
Waiting Line Management (11S. Waiting Line Theory)
PowerPoint
PowerPoint Chapter 11 (296.0K)
PowerPoint Chapter 11 Supplement (543.0K)
2002 McGraw-Hill Higher Education
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