| Fundamentals of Operations Management, 4/e Mark M. Davis,
Bentley College Nicholas J. Aquilano,
University of Arizona Richard B. Chase,
USC, School of Business
The Role of Technology in Operations
Chapter Objectives- Introduce the different ways in which technology can add value to the operations function within an organization.
- Identify the various ways in which technology can be used in a manufacturing company.
- Describe enterprise resource planning (ERP) systems and how they impact an organization.
- Demonstrate the different ways in which technology can be integrated into service operations.
- Present a framework for defining the different types of e-services that are currently being offered.
|
|