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Business and Society: Corporate Strategy, Public Policy, Ethics, 10/e

James Post, Boston University
Anne T Lawrence, San Jose State University
James Weber, Duquesne University

Socially Responsive Management

Chapter Objectives

Socially responsive corporations consider and carefully seek to foster mutually beneficial relationships with their stakeholders. They also seek to identify emerging issues emanating from the corporate social climate and to transform these issues into responsive corporate policies and programs. This chapter identifies the processes, practices, and evaluation criteria relevant to socially responsive management.

This chapter focuses on these key questions and objectives:

1

What groups and social forces changed the way management responds to the social environment?

2

What are the stages in the model of social responsiveness?

3

What elements are critical for a business to effectively manage the corporate social environment?

4

How are the principles of corporate social responsibility practiced in today's business environment?

5

How can a business or society assess the effectiveness of corporate social strategies?

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