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Post: Business and Society 10e
Business and Society: Corporate Strategy, Public Policy, Ethics, 10/e
James Post, Boston University
Anne T Lawrence, San Jose State University
James Weber, Duquesne University
Socially Responsive Management

Chapter Summary

  • In response to the numerous social challenges facing businesses, managers have recognized the need to develop formal social response strategies and programs and aggressively address the notion of corporate citizenship.
  • The model of social responsiveness includes the policy stage, the learning stage, and the organizational commitment stage.
  • A framework for managing the corporate social environment includes four critical elements: top management philosophy, socially responsive strategy, socially responsive structure, and line manager involvement.
  • Socially responsive management in practice takes the forms of corporate philanthropy and employee volunteerism.
  • Corporate social auditing is used to assess a firm's management of the corporate social environment.




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