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ABC's of Relationship Selling, 7/e
Charles M. Futrell, Texas A&M University
Prospecting-The Lifeblood of Selling

Web Links

Web Pages of Interest
http://www.saleschamps.com/sales.html
(http://www.saleschamps.com/sales.html)

Newsletter on call reluctance
http://relibrary.com/18dm1.htm
(http://relibrary.com/18dm1.htm)

A series of articles on direct mail prospecting
http://www.entrepreneur.com/Your_Business/YB_SegArticle/0,4621,290647-317----,00.html
(http://www.entrepreneur.com/Your_Business/YB_SegArticle/0,4621,290647-317----,00.html)

Cold Calling Basics




McGraw-Hill/Irwin




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