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ABC's of Relationship Selling, 7/e
Charles M. Futrell, Texas A&M University
Begin Your Presentation Strategically

True/False Quiz



1

One of the most important aspects of your sales presentation is to be sure that your attitude is positive.
A)True
B)False
2

The first impression is centered on the image projected by appearance and physical posture.
A)True
B)False
3

The customer benefit approach statement should carefully be constructed to anticipate the buyer's response.
A)True
B)False
4

Doing something unusual to catch the buyer's attention is referred to as the product approach.
A)True
B)False
5

One of the rules for using questions is that it is ok to use a question that you do not know (or can anticipate) the answer to.
A)True
B)False




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