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1 | | Patricia, Sandra, and Noriko are three first-year students who classify themselves as Asian. What can we conclude about their ethnic background? |
| | A) | Because of their shared background, they will behave similarly in social situations. |
| | B) | They may come from three vastly different ethnic backgrounds. |
| | C) | They have nothing in common with students of other races and ethnicities. |
| | D) | There is a strong chance all three students will choose to major in math, natural sciences, or engineering. |
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2 | | Cultural competence is best described as: |
| | A) | the ability to appreciate art, music, and literature. |
| | B) | the ability to identify someone's race or ethnicity. |
| | C) | the ability to understand and benefit from the culture of others. |
| | D) | the ability to banish all prejudice and stereotypes from conscious thought. |
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3 | | Which of the following statements represent stereotypes? |
| | A) | "Those swimsuit models are all airheads." |
| | B) | "Ben's Jewish-I'll bet he's rich." |
| | C) | "Dominicans make terrific baseball players." |
| | D) | All of the above |
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4 | | Bob is a White, Italian American student at a racially and ethnically diverse university in Massachusetts. He can begin to develop his cultural competence by: |
| | A) | learning not to express his opinions about street gangs when Hispanics and African Americans are around. |
| | B) | traveling to Italy. |
| | C) | taking a course in world religions. |
| | D) | taking a trip to Vermont and New Hampshire. |
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5 | | In order to make friends, it is important to: |
| | A) | be good-looking and charming. |
| | B) | always focus energy on one or two people. |
| | C) | keep feelings and emotions hidden. |
| | D) | accept the fact that everyone has some faults. |
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6 | | Being a good listener involves: |
| | A) | asking questions to clarify what the speaker is trying to say. |
| | B) | talking as little as possible. |
| | C) | agreeing with the speaker as much as possible. |
| | D) | None of the above |
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7 | | People who are lonely in college: |
| | A) | almost always need professional help. |
| | B) | should make an effort to see other students outside of class. |
| | C) | were lonely in high school. |
| | D) | are in the minority. |
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8 | | Using "I" statements instead of "You" statements: |
| | A) | eliminates conflict in relationships. |
| | B) | represents the triumph of trust over suspicion. |
| | C) | helps make arguments more productive. |
| | D) | makes the speaker seem self-centered. |
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9 | | What is the best way to express the relationship between arguments and conflict resolution? |
| | A) | Arguments can resolve conflicts, but only if both parties are emotionally strong. |
| | B) | There's no point in arguing if nobody wins. |
| | C) | Arguments can resolve conflicts and help people to communicate more effectively in personal and professional relationships. |
| | D) | People who argue risk jeopardizing their personal and professional relationships. |
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10 | | First-year student Jennifer is upset because her boyfriend decided to end their relationship. She can begin the path toward emotional recovery by: |
| | A) | accepting her feelings and keeping busy with studying and other activities. |
| | B) | going over a list of her boyfriend's faults. |
| | C) | finding a new boyfriend as quickly as possible. |
| | D) | trying to figure out what she could have done differently in the relationship. |
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