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Interviewing: Principles and Practices, 10/e
Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

The Counseling Interview

Chapter Summary

You take part in a counseling interview whenever you try to help a person gain insights into a physical, mental, emotional, or social problem and discover ways to cope. The counseling interview may be the most sensitive of interview settings because it usually does not occur until a person feels incapable of handling a problem or a counselor decides that a helping session is needed.

Preparation helps to determine how to listen, question, inform, explain, respond, and relate to each interviewee. No two interviews are identical because no two interviewees and situations are identical. Thus, many suggestions but few rules are available for selecting interview approaches, types of responses, questions, and structures.