Student Center | Instructor Center | Information Center | Home

Interviewing: Principles and Practices, 10/e

Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

The Counseling Interview

Quiz


1	The lay counselor has proven to be remarkably successful, particularly in urban and campus crisis centers.

		A)	TRUE
		B)	FALSE

2	Counselors have higher credibility with clients if they share attitudes toward the causes of the person's problems.

		A)	TRUE
		B)	FALSE

3	As a general rule, observe rather than talk.

		A)	TRUE
		B)	FALSE

4	The directive approach is based on the assumption that the interviewer knows more about the problem than the interviewee.

		A)	TRUE
		B)	FALSE

5	Research indicates that males disclose more about themselves than do females, especially on intimate topics such as sex.

		A)	TRUE
		B)	FALSE

6	Hartsough, Echterling, and Zarle originally developed their sequential phase model for handling calls to

		A)	hospitals and emergency care facilities.
		B)	grade and high school counselors.
		C)	campus and community crisis centers.
		D)	community 911 emergency call centers.
		E)	emergency shelters and women's crisis centers.

7	The affective or emotional phases of the sequential phase model involve the interviewee's

		A)	feelings of trust in self.
		B)	feelings about self.
		C)	thinking about the problem.
		D)	thinking about the solution.
		E)	feelings about the counselor.

8	Rebecca Leonard suggests several nonverbal behaviors that communicate a willingness to listen. These include all of the following except

		A)	facing the other person squarely.
		B)	being relatively relaxed.
		C)	maintaining good eye contact.
		D)	adopting an open posture.
		E)	leaning away from the other person.

9	According to Turner and Lombard, you should respond to information on self by

		A)	accepting or clarifying what the interviewee has been saying about self.
		B)	giving opinions and advice about what the person has been saying about self.
		C)	interpreting what the interviewee has been saying about self.
		D)	responding to repressed feelings.
		E)	none of the above.

10	Ruth Purtilo discusses five kinds of smiles, including

		A)	"Please tell me."
		B)	"I like you too."
		C)	"I'm not as smart as you."
		D)	"Poor, poor you."
		E)	"I could care less."

11	Consider carefully the climate and of the interview.



12	Situation is the most important variable in determining the level of .



13	The first minutes of a counseling session set the verbal and tone for the remainder.



14	The typical interview begins with establishing rapport and a feeling of .



15	Phases of counseling interviews are affective and .

2003 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.