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Rue: Management:  Skills and Application, 10e
Management: Skills and Application, 10/e
Leslie W Rue, Georgia State University - Emeritus
Lloyd L Byars, Georgia Institute of Technology

Decision-Making Skills

Learning Objectives


Explain the difference between decision making and problem solving.

Distinguish between programmed and nonprogrammed decisions.

Explain the intuitive approach to decision making.

Discuss two rational approaches to decision making.

List the different conditions under which managers make decisions.

Explain the role that values play in making decisions.

Summarize the positive and negative aspects of group decision making.

Define creativity and innovation, and outline the basic stages in the creative process.

Identify several specific tools and techniques that can be used to foster creative decisions.

List the six stages in creative decision making.