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Rue: Management: Skills and Application, 10e
Management: Skills and Application, 10/e
Leslie W Rue, Georgia State University - Emeritus
Lloyd L Byars, Georgia Institute of Technology
Operations Management and Planning

Learning Objectives


Define operations management.

Describe an operating system, and identify the two basic types of operating systems.

Differentiate among product/service design, process selection, and site selection decisions.

Explain what a materials-handling system is.

Describe and give an example of the three basic classifications of facilities layouts.

Explain the sociotechnical approach to job design.

Describe several computer-related technologies that are currently playing major roles in production/operations management.

Outline three major steps for developing an aggregate production plan.

Summarize the differences between resource allocation and activity scheduling.

Distinguish between Gantt charts, critical path method (CPM), and program evaluation and review technique (PERT).








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