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Management: Skills and Application, 10/e

Leslie W Rue, Georgia State University - Emeritus
Lloyd L Byars, Georgia Institute of Technology

Organizing Structure

Chapter Quiz


1	Chandler concluded that strategy follows structure.
		A)	TRUE
		B)	FALSE


2	Small organizations tend to be less centralized than large organizations.
		A)	TRUE
		B)	FALSE


3	Most boards of directors of corporations avoid participating in the day-to-day operations of their organizations.
		A)	TRUE
		B)	FALSE


4	A matrix structure does not violate the principle of unity of command.
		A)	TRUE
		B)	FALSE


5	A flat organizational structure has many levels of management.
		A)	TRUE
		B)	FALSE


6	Larger organizations tend to be ______ than smaller organizations.
		A)	more specialized
		B)	less specialized
		C)	less standardized
		D)	less decentralized


7	Mechanistic organizations are characterized by:
		A)	precise job descriptions.
		B)	vague job descriptions.
		C)	flexible authority.
		D)	a poorly-developed organizational hierarchy.


8	Which organizational structure describes the typical organization of a large home improvement store such as Home Depot?
		A)	Decentralized
		B)	Matrix
		C)	Departmentation
		D)	Organic


9	Which of the following is likely to help an organization to maintain a lean staff?
		A)	Extraordinary divisional integrity
		B)	Guidelines for creating a new division for a successful product line
		C)	Transferring managers between divisions on a frequent basis
		D)	All of the above


10	When a plastics manufacturing company designs products specifically for each of its customers, this is an example of ______ production.
		A)	continuous flow
		B)	large-batch
		C)	small-batch
		D)	mass


11	When a salesperson promises delivery of an order knowing that the factory cannot possibly produce that order in time to meet the delivery schedule, this is an example of:
		A)	suboptimization of goals.
		B)	departmentation by product.
		C)	strategy.
		D)	technology


12	If Procter & Gamble were to place a single manager in charge of all of the activities necessary to produce and to market detergents, this would be an example of:
		A)	departmentation by geographic region.
		B)	departmentation by product.
		C)	departmentation by customer.
		D)	departmentation by type of account.


13	A Ford Motor Co. assembly plant for Ford Explorer SUVs is an example of ______ production.
		A)	unit
		B)	continuous flow
		C)	small-batch
		D)	large-batch


14	When IBM organizes its sales force so that some sales reps call on distribution channels designed for home users while other reps call on business users, this is an example of ______ departmentation.
		A)	customer
		B)	product
		C)	staff
		D)	geographic


15	Which of the following is an example of a typical staff function within an organization?
		A)	R&D scientist
		B)	Human resources manager
		C)	Training manager
		D)	All of the above


16	When a marketing research company assigns a research specialist to report jointly to the head of advertising and also to the head of research, this is an example of:
		A)	a matrix structure.
		B)	functional departmentation.
		C)	geographic departmentation.
		D)	a line-staff structure.


17	A large organization that has three levels of managers but each one has ten or more subordinates reporting directly to that manager is organized to have a ______ structure.
		A)	flat
		B)	horizontal
		C)	vertical
		D)	tall


18	When an organization sets up a "new product development committee" to make recommendations about new products the organization should develop and market, this committee is an example of a(n) ______ committee.
		A)	permanent
		B)	temporary
		C)	plural executive
		D)	ad hoc


19	A committee that is established to make a recommendation to top management about the type of retirement plan should be adopted for managers is an example of a(n) ______ committee.
		A)	ad hoc
		B)	permanent
		C)	plural executive
		D)	standing


20	If Dell Computer organizes its sales force so that some sales reps call on retail accounts and others call on large business accounts, this is an example of:
		A)	a flat structure.
		B)	a tall structure.
		C)	customer departmentation.
		D)	a matrix structure.

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