Management: Skills and Application, 10/e

Leslie W Rue, Georgia State University - Emeritus
Lloyd L Byars, Georgia Institute of Technology

Understanding Work Teams

Learning Objectives

Describe formal and informal work groups.

Define group norms.

Explain group cohesiveness.

Define group conformity.

Outline the conditions under which individual members tend to conform to group norms.

Explain groupthink.

Understand the concept of team building.

Explain idiosyncrasy credit.

Describe a quality circle.

Explain self-directed work teams.

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