(See related pages)
As a result of studying Chapter 11 you should be able to:
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Analyze the undesirable present situation, the obstacles, and the goal of any problem. |
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List the characteristics any problem has and explain their importance when developing a procedural outline for group problem solving. |
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Plan procedural outlines for the group's problem-solving process to ensure that no step crucial to the quality of the solution is overlooked. |
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Understand the importance of being clear about the criteria or standards by which the group will judge possible solutions. |
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List the five components of the general Procedural Model of Problem Solving (P-MOPS), explain the importance and nature of each step, and be able to adapt the model for discussing any sort of problem. |
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Use the Single Question format to help a group engage in the vigilant interaction necessary to arrive at the best possible solution to a problem. |
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Understand the ways computer technology can help and hinder group problem solving. |