THE FOUNDATIONS OF COMMUNICATING IN GROUPS  
(See page(s) 47)

Human Communication Processes in Small Groups
(See page(s) 49)

Central Message  
(See page(s) 49)

Study Objectives  
(See page(s) 49)

What Is Communication?  
(See page(s) 50)

Principles of Communication  
(See page(s) 51)

Computer-Mediated Communication and Face-to-Face Communication in Small Groups  
(See page(s) 54)

Myths about Communication  
(See page(s) 56)

A Description of a Communication Transaction  
(See page(s) 58)

Listening and Responding during Discussions  
(See page(s) 60)

Listening Preferences  
(See page(s) 62)

Pitfalls to Listening Effectively  
(See page(s) 64)

Effective Listening in the Small Group  
(See page(s) 66)

Active Listening  
(See page(s) 66)

Summary  
(See page(s) 67)

Key Terms  
(See page(s) 68)

Exercises  
(See page(s) 68)

Bibliography  
(See page(s) 69)

Notes  
(See page(s) 69)