(See related pages)
As a result of studying Chapter 8 you should be able to:
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Explain how the group's communication pattern creates its communication network, and describe several common communication networks, including the effect each has on group outputs. |
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Explain how a status hierarchy forms and how status differences affect group process and output. |
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Describe how fantasy chains contribute to the formation of a small group's culture. |
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Explain cohesiveness and describe nine techniques for enhancing it in a small group. |
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Differentiate supportive from defensive communication behaviors and explain how they contribute to a group's climate. |
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Explain what teambuilding involves and illustrate how it can be used to increase group cohesiveness, including in virtual teams. |
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Explain the theory of SYMLOG and illustrate how the SYMLOG method can provide insights about a small group's culture. |