CASE STUDY General Motors | 250 |
Improving Creativity | 251 |
PRACTICAL TIPS | 255 |
Reflective Thinking Process | 256 |
The Kepner-Tregoe Approach | 257 |
The Fishbone Technique | 258 |
Brainstorming | 258 |
PRACTICAL TIPS | 259 |
PRACTICAL TIPS | 261 |
Six Thinking Hats | 262 |
Incrementalism | 263 |
Mixed Scanning | 265 |
Tacit Bargaining | 265 |
THE SYSTEMS APPROACH | 267 |
EXERCISES | 268 |
1. Problem-Solving Discussion Assignment | 268 |
2. Adjunct of Exercise 1 | 270 |
3. Brainstorming Exercise | 270 |
4. World Wide Web Resources | 270 |
READINGS: Overview | 272 |
Reading 6.1 Finding What You're Not Looking For, Michael Michalko | 273 |
Reading 6.2 TeamThink, Don Martin | 279 |