| Chapter Outline (See related pages)
CASE STUDY North West Aerospace | 315 | Initial Situation | 315 | Solutions to Problems | 317 | Quality of Solutions | 317 | Acceptance of Solutions | 319 | Changes in Interpersonal Relations | 324 | Team Building | 325 | Improved Information Flow | 328 | Organizational Change | 329 | PRACTICAL TIPS | 334 | THE SYSTEMS APPROACH | 336 | EXERCISES | 337 | 1. Getting the Car Home | 337 | 2. Case Study Discussion | 338 | 3. Personal Feedback Exercise | 338 | 4. Case Study Discussion | 338 | READINGS: Overview | 340 | Reading 8.1 Improving Decisions in an Organization, Norman R. F. Maier | 340 | Reading 8.2 Organizational Change Strategies and Tactics, Phylis F. Schlesinger, Vijay Sathe, Leonard Schlesinger, and John P. Kotter | 351 |
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