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Key Terms
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Open-ended item  Questionnaire item that allows the subject to fill in a response rather than selecting a response from provided alternatives.
Restricted item  Questionnaire item that provides participants with response alternatives from which the participant selects an answer.
Partially open-ended item  Questionnaire item that provides participants with response categories but includes an “other” response category with a space for participants to define the category.
Mail survey  Method of administering a survey that involves mailing questionnaires to participants. Nonresponse bias may be a problem.
Internet survey  Survey conducted on the Internet, typically by having participants fill out a Web-based questionnaire. Such surveys are subject to potential respondent bias as only those having access to the Internet can respond.
Nonresponse bias  A problem associated with survey research, caused by some participants not returning a questionnaire, resulting in a biased sample.
Telephone survey  Method of conducting a survey that involves calling participants on the telephone and asking them questions from a prepared questionnaire.
Face-to-face interview  Method of administering a questionnaire that involves face-to-face interaction with the participant. Two types are the structured and unstructured interview.
Representative sample  A sample of subjects in which the characteristics of the population are adequately represented.
Biased sample  A sample that is not representative of the population it is supposed to represent.
Simple random sampling  A sampling technique in which every member of a population has an equal chance of being selected for a sample and in which the sampling is done on a purely random basis.
Stratified sampling  A sampling technique designed to ensure a representative sample that involves dividing the population into segments (strata) and randomly sampling from each stratum.
Proportionate sampling  A variation of stratified sampling in which the proportion of subjects sampled from each stratum is matched to the proportion of subjects in each stratum in the population.
Systematic sampling  A sampling technique which every kth element is sampled after a randomly determined start.
Cluster sampling  A sampling technique in which naturally occurring groups (such as students in an elementary school class) are randomly selected for inclusion in a sample.
Multistage sampling  A variant of cluster sampling in which naturally occurring groups of subjects are identified and randomly sampled. Individual subjects are then randomly sampled from the groups chosen.
Sampling error  The deviation between the characteristics of a sample and a population.







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