Each chapter closes with Critical Thinking Questions (listed below) as a review of chapter
material that focuses on the role of the medical assistant.
- Describe an effective medical assistant, and explain two
ways a new medical assistant may learn to be an
efficient and effective employee.
- How will the “aging boom” affect health care and the
profession of medical assisting in the future?
- What is a self-directed, lifelong learner? How can a
medical assistant achieve this goal?
- Why is it important to stay current on changes in
technology and health care?
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