Each chapter closes with Critical Thinking Questions (listed below) as a review of chapter material that focuses on the role of the medical assistant.

1. How might a medical assistant's experience working with a medical specialist differ from her experience working with a general practitioner, in terms of learning about medicine?

2. If you worked for an obstetrician or OB/GYN, how might you use your spare time to learn more about the specialty and do your job better?

3. Why might a medical assistant be interested in joining a professional association such as the American Hospital Association?