Each chapter closes with Critical Thinking Questions (listed below) as a review of chapter material that focuses on the role of the medical assistant.

1. During a routine inventory inspection, you notice that the supply of prescription pads is extremely low for typical office use. Could there be a problem within the office other than just the need to order more pads from the printer? What would you do?

2. You share the responsibility of ordering supplies with another medical assistant in the office. You are checking supplies and ordering regularly, but the other employee is allowing items to become completely depleted. What would you do?

3. The Sunday paper runs an ad indicating that a local supply vendor is going out of business soon. How do you shop for a new vendor? How could you make the most out of the closeout specials advertised?