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Interviewing: Principles and Practices, 11/e
Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

The Counseling Interview

Mixed Quiz



1

When you use the approach, you control the structure of the interview, subject matter attended to and avoided, pace of interactions, and length of the interview.
2

A approach focuses the interview on the interviewee.
3

In the counseling interview it may be better to return a question rather than answer it.
A)True
B)False
4

Listening is the most important skill to master in the counseling interview.
A)True
B)False
5

Females often have psychological defenses to protect themselves from feelings of weaknesses and to restrict emotional reactions.
A)True
B)False
6

Lay counselors have proven to be remarkably successful.
A)True
B)False
7

Studies suggest that the situation is the most important variable in determining level of self-disclosure.
A)True
B)False
8

Which of the following is NOT a way to open a counseling interview?
A)be condescending
B)be natural
C)be sincere
D)be friendly
9

During questioning it is best to avoid:
A)why questions
B)curious probes
C)both A. and B.
D)none of the above
10

Which of the following is a nonverbal signal to observe for clues of the interviewee’s state of mind?
A)gestures
B)eye contact
C)voice loudness
D)all of the above
11

During the cognitive phase of the counseling interview, which of the following approaches is usually best?
A)combination
B)directive
C)both A. and B.
D)non directive
12

During the rapport stage you must do which of the following?
A)show attention
B)talk about yourself
C)ask “why” questions
D)none of the above
13

Hartsough, Echterling, and Zarle's model is applicable to most counseling situations.
14

reactions and responses encourage interviewees to continue to comment, to analyze ideas and solutions, and to be self-reliant.
15

reactions and responses contain ultimatums and strong advice and should be reserved for special ciscumstances.