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Interviewing: Principles and Practices, 11/e

Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

Questions and Their Uses

Mixed Quiz


1	questions encourage respondents to talk and determines the amount of information to give.



2	questions introduce topic areas within a topic and can stand alone even when taken out of context.



3	A probe is an essential tool for discovering whether a series of questions has uncovered everything of importance on a topic or issue.



4	A probe ensures you have understood a series of answers or have retained the information accurately.



5	questions are extremely leading questions.



6	Don’t ask, don’t tell questions delve into touchy or taboo topics.

		A)	True
		B)	False

7	The open to closed switch occurs when you ask an open question, but before the interviewee can respond, you rephrase it into a closed or bipolar question.

		A)	True
		B)	False

8	Secondary questions may be open or closed.

		A)	True
		B)	False

9	Open questions give more responsibility to the interviewer.

		A)	True
		B)	False

10	“I assume you like pizza?” is an example of a leading question.

		A)	True
		B)	False

11	Which of the following type of probe tries to elicit further explanations with words like: “I see,” or “Go on”?

		A)	restatement
		B)	informational
		C)	nudging
		D)	highly closed

12	Which type of question gives the interviewee an opportunity to reveal feelings and information?

		A)	moderately open
		B)	highly open
		C)	Both A. and B.
		D)	highly closed

13	The question, “Where and how did you sprain your ankle?” is an example of which type question pitfall?

		A)	leading push
		B)	double barreled inquisition
		C)	guessing game
		D)	curious probe

14	“What else do I need to know about the crime scene?” is an example of which type of probe?

		A)	clearinghouse
		B)	reflective
		C)	mirror
		D)	restatement

15	Highly closed questions have which of the following disadvantages?

		A)	they do not reveal why a person has a particular attitude
		B)	they require a great deal of effort
		C)	they are easy to replicate
		D)	they control the length of answers

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