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Interviewing: Principles and Practices, 11/e

Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

Structuring the Interview

Mixed Quiz


1	is the process of establishing and sustaining a relationship between the interviewer and interviewee by creating feelings of good will and trust.



2	Violation of occurs when someone sits in “your” seat in the classroom.



3	A sequence of questions covers topics in chronological order.



4	A sequence of questions begins with a broad, open ended question and proceeds with progressively more restricted questions.



5	The law of suggests that people recall the last thing said or done during an interview.



6	Running into someone in a department store after an interview is completed is what Goffman calls a failed departure.

		A)	True
		B)	False

7	The closing of the interview signals both the termination of the interview and the relationship.

		A)	True
		B)	False

8	George Gallup developed the problem-solution sequence to assess the intensity of opinions and attitudes.

		A)	True
		B)	False

9	Describing a statue from head to toe would be an example of using the space sequence.

		A)	True
		B)	False

10	Use humor or small talk when a party is busy or the situation is highly formal.

		A)	True
		B)	False

11	Which of the following describes the moderately scheduled interview?

		A)	imposes greater structure
		B)	aids in recording answers
		C)	easier to conduct
		D)	all of the above

12	Interviewer bias occurs when:

		A)	interviewees respond in ways they think you want them to
		B)	interviewees talk more than interviewers
		C)	interviewers run into interviewees after their meeting
		D)	highly scheduled standardized interviews are conducted

13	The tunnel sequence is also called the:

		A)	quintamensional design
		B)	string of beads
		C)	inverted funnel
		D)	None of the above

14	The closing has which of the following functions?

		A)	signals the termination of the interview
		B)	may express appreciation or pleasure
		C)	may summarize the interview
		D)	all of the above

15	Lillian Glass catalogued 105 “talk differences” between American men and women. Which of the following is one of them?

		A)	men touch others more
		B)	women give fewer compliments
		C)	men are more approachable
		D)	none of the above

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