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Interviewing: Principles and Practices, 11/e

Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

The Performance Interview

Mixed Quiz


1	is the method or means chosen to accomplish objectives and ultimately goals.



2	rather than discipline is used today to improve work performance.



3	Jon Katzenbach developed the Five in his book Peak Performance.



4	William Cash developed the to assist in performance review.



5	In the performance interview process a rater is reluctant to point out weak areas and dwells on the average or better areas of performance.



6	The series of detailed notes when disciplining actions are necessary is a paper trail.

		A)	True
		B)	False

7	Relational leverage is when an employee disappears on sick leave or vacation.

		A)	True
		B)	False

8	Recency error occurs when an interviewer refrains from assigning extreme ratings to facets of performance.

		A)	True
		B)	False

9	The appraisal perspective is the only approach for performance review.

		A)	True
		B)	False

10	In the 360-Degree Approach, employees may choose their evaluators.

		A)	True
		B)	False

11	Fair and equitable treatment of each employee is known as:

		A)	discipline
		B)	coaching
		C)	just cause
		D)	assessment

12	When an interviewer gives favorable ratings to all job duties when the interviewee excels in only one is known as:

		A)	pitchfork effect
		B)	recency error
		C)	central tendency
		D)	halo effect

13	The Management by Objectives Model involves which of the following?

		A)	setting results-oriented goals
		B)	activities to be performed
		C)	identify whether the individual has the skills to perform as needed
		D)	none of the above

14	A supportive climate includes all of the following except:

		A)	mutual trust
		B)	well-defined job descriptions
		C)	subordinate input
		D)	prejudgment

15	Robert Kaplan and David Norton developed which of the following performance interview format?

		A)	balanced scorecard approach
		B)	coaching
		C)	multi-source feedback
		D)	360-Degree Approach

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