A seven-chapter on-line workbook involving communication skills. Focuses on such topics as listening effectively, explaining your conversational intent, expressing yourself more clearly, and being a better communicator in everyday life. (
http://www.coopcomm.org/workbook.htm
)
A number of links to web sites on various aspects of interpersonal listening skills is provided. (
http://www.mapnp.org/library/commskls/listen/listen.htm
)
Explore conclusions from research findings on communication styles in different ethnic groups. (
http://www.awesomelibrary.org/mulitculturaltoolkit-patterns.html
)