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| After studying this chapter, you will be able to: 1. Determine when it is appropriate for the supervisor to counsel employees. 2. Differentiate between directive and nondirective counseling. 3. Present a general approach for counseling employees. 4. Define a “troubled employee.” 5. Discuss ways to effectively supervise troubled employees. 6. Explain what employee assistance programs (EAPs) are. 7. Summarize the legal requirements for dealing with troubled employees. 8. Explain the difference between a “troubled” employee and a “problem” employee. 9. Explain the supervisor’s role in career counseling. 10. Describe wellness programs. |