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Multiple Choice Quiz
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1.
_______ are often the biggest factor in the success of a cost-reduction program.
A)Incentives
B)Responsibilities
C)Employee participation
D)Communications
E)Cost figures
2.
Which of the following is not a cost category?
A)Raw materials costs
B)Direct process costs
C)Energy costs
D)Overhead costs
E)Indirect labor costs
3.
All of these are general strategies that may be used to cut costs except to
A)ensure adequate storage space.
B)electronic monitors.
C)improve methods.
D)increase output.
E)invest in the company.
4.
One of the largest causes of downtime is
A)problem employees.
B)worn-out equipment.
C)poor management.
D)lack of materials.
E)incorrect budgeting.
5.
Which of the following is not a potential contributor to cost overruns?
A)Legal advising
B)Tardiness
C)Materials handling
D)Quality maintenance
E)Overtime
6.
If overtime looks like it might be necessary, what should a supervisor not do?
A)Consider alternatives
B)Be alert
C)Explain why overtime is needed
D)Include less work breaks to get more work completed
E)Determine the cause of overtime
7.
A 2004 survey by the Society for Human Resource Management found that _____ percent of the respondents offer some for of PTO.
A)90
B)29
C)51
D)44
E)62
8.
_______ is primarily concerned with monitoring and maintaining a supply of inventory adequate to meet customer demand but not greater than is necessary for that purpose.
A)Material maintenance
B)Inventory control
C)Materials handling
D)JIT
E)Equipment control
9.
Which of the following can be viewed as an operating philosophy that has as its basic objective the elimination of waste?
A)Materials handling
B)Inventory handling
C)Quality maintenance
D)Quality control
E)JIT
10.
_______ is the result of efficiency of technology, efficiency of labor, and the effectiveness of management.
A)Good supervision
B)The PDCA Cycle
C)Productivity
D)Work-methods improvement
E)Communication
11.
Potential benefits of methods improvement include all of the following except
A)reduced delays.
B)satisfied OSHA requirements.
C)higher quality.
D)improved safety.
E)reduced costs.
12.
_______ is concerned with determining how a task is being performed and if it can be performed in a more efficient manner.
A)System study
B)The PDCA Cycle
C)Productivity study
D)Time study
E)Motion study
13.
The primary use of _______ is to provide standards to which employee performance can be compared.
A)motion study
B)ergonomics
C)the PDCA Cycle
D)time study
E)Kaizen
14.
One good way to recognize work methods needing improvement is to
A)ask employees.
B)periodically review output and budget data.
C)perform MBO.
D)hire a professional to evaluate the methods.
E)perform the methods yourself and evaluate from there.
15.
Which of the following is not an indicator of tasks with a high potential for gain from methods improvements?
A)Least workload
B)Excessive delays
C)Employee boredom
D)Poor quality being produced
E)Production bottlenecks
16.
A primary concern of _______ is that the equipment and the workplace be designed to make jobs as easy as possible.
A)improvements
B)the PDCA Cycle
C)time study
D)ergonomics
E)motion study
17.
Which of the following is part of the plan stage of the PDCA Cycle?
A)Get more suggestions.
B)Who should be involved?
C)Is it what we expected?
D)Make changes.
E)Collect and analyze data.
18.
Which of the following is not a part of the check stage of the PDCA Cycle?
A)Monitor the effects, checking for side effects and backsliding.
B)"What was the result of the do phase?"
C)Hold meetings. Get suggestions.
D)Interpret the results. What conclusions can be inferred?
E)What do these conclusions mean to this process?
19.
_______ applies the principles of participatory management toward incremental improvement of the current methods and process.
A)Ergonomics
B)A time study
C)The PDCA Cycle
D)Kaizen
E)A motion study





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