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Key Terms
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analogy  A comparison between two different situations that have something in common.
autosuggestion  A kind of suggestion that attempts to have prospects imagine themselves using the product.
countersuggestion  A suggestion that evokes an opposite response from the prospect.
demonstration  The process of showing a product to a prospect and letting him or her use it, if possible.
direct suggestion  An approach that suggests prospects buy rather than telling them to buy.
dramatization  The theatrical presentation of products.
indirect suggestion  A statement by the salesperson recommending that the prospect undertake some action while making it seem that the idea to do so is the prospect's.
logical reasoning  Persuasive techniques that appeal to the prospect's common sense by applying logic through reason.
metaphor  An implied comparison that uses a contrasting word or phrase to evoke a vivid image.
Paul Harvey dialogue  The process of incorporating methods of speech and delivery to make talk come alive rather than sounding dull and memorized.
prestige suggestions  A technique in which the salesperson has the prospect visualize using products that people whom the prospect trusts use.
proof statements  Statements that substantiate claims made by the salesperson.
sales presentation mix  The key communication elements used by the salesperson in the presentation.
simile  A direct comparison statement using the word like or as.
suggestive propositions  A propositions that implies that the prospect should act now.
visuals  Illustrative material that aids a prospect in increasing memory retention of a presentation.







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