Reel Operations (3.0K)Reel Operations 1.1 Federal Signal: A Manufacturing Operations Tour
Manufacturers of products differ from services in many ways. At the root of many of these differences, as discussed in Chapter 1, is that fact that products are tangible. This Reel Operations Video focuses on Federal Signal's production of a light bar used on emergency vehicles in a clear description of the important characteristics of manufacturing operations.
Reel Operations (3.0K)Reel Operations 1.2 First Chicago: A Blend of Service and Manufacturing Operations
Services often struggle with the intangible nature of their business outputs. For many, however, removing processes from the customer can enable them to become more productive and more like those typical of manufacturing operations. This concept, discussed in Chapter 1, is exemplified by the "behind the scenes" business activities of a large bank. This Reel Operations Video provides a tour of these activities to demonstrate their importance.
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