1. In "Nike Rebounds--How and Why Nike Recovered from its Supply Chain Disaster," CIO Magazine, June 15 2004, a software problem that cost Nike $100 million in lost sales is described.

a. What was the importance of "time" in the i2 problem?

b. How did the software problem result in lost sales? How was it eventually resolved?

2. Read the article "The ABC's of ERP CFO IT," September 15, 2004.

a. ERP systems have often been criticized because of the difficulty in implementing them. In the article, what are the keys to fast implementation? What are the benefits of implementing ERP systems quickly?