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Chapter Objectives
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Explain the effect time has on each profitability measure.

Describe the impact of feedback delay on quality.

Explain the common time reduction strategies.

Construct a Gantt chart.

Sequence orders using the traditional sequencing rules and compare rule performance.

Describe the physical features of queues and describe how they affect queue performance.

Compute the probability of x arrivals per unit time for a queue.

Describe the psychological approaches to managing perception of queue length.

Construct a network diagram for a project.

Identify the critical path for a project using CPM calculations.

Calculate the likelihood of completing a project in a specified time using CPM with activity time uncertainty.

Complete the calculations necessary to effectively crash a project.







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