| Learning Objectives (See related pages)
Upon completion of Chapter Twenty-six, the student should be able to:
Define face and discuss its application to Face-Negotiation Theory.
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| | | Discuss how politeness theory informs research on face.
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| | | Identify, define, and exemplify the three primary types of facework.
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| | | Differentiate between individualistic and collectivistic cultures.
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| | | Explain the five major conflict styles and provide an example of each style.
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