Nenna L. Bayes, BBA, MEd,
Ashland Community and Technical College Bonnie J. Crist, MEd, CMA, (AAMA),
Harrison College Karonne J. Becklin, MEd, CMA,
Anoka Technical College
ISBN: 0073401986 Copyright year: 2012
The seventh edition of Medical Office Procedures, the long-awaited revision of this widely used textbook, provides the required background for the responsibilities of the administrative medical assistant. To prepare students for the ever-increasing use of technology in the medical office, this revision places continued importance on the computerization of routine tasks and of communications. The book allows for the integrated application of office procedures, skills, and knowledge in the classroom through the use of projects and simulations. Students learn to perform the duties of the administrative medical assistant under realistic conditions and with realistic pressures that require them to organize the work and set priorities.
This edition features two new co-authors, Nenna Bayes of Ashland Community and Technical College and Bonnie Crist of Harrison College. The changes to the book are based on their experiences in the classroom, along with extensive market feedback.
***NOTE: You may see references to a CD-ROM in the textbook (which we will correct in future printings), but there is no CD-ROM with this edition. All of those materials can be found on this website on the “Projects and Simulations” page once you click into either the Instructor Edition or the Student Edition.