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| 1 | |
Which of the following buttons allows you to access email in Outlook? |
| | A) | Mail |
| | B) | Email |
| | C) | Electronic Mail |
| | D) | Email Account |
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| 2 | |
The Outlook Contacts functions as a database, which is a(n) _____. |
| | A) | collection of information |
| | B) | data set |
| | C) | raw data |
| | D) | information structure |
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| 3 | |
The Outlook To-Do list includes tasks and _____. |
| | A) | current Calendar items |
| | B) | journal entries |
| | C) | immediate notes |
| | D) | emails that are flagged for action |
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| 4 | |
Which Outlook function is similar to using sticky notes? |
| | A) | Journal |
| | B) | Notes |
| | C) | Calendar |
| | D) | Tasks |
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| 5 | |
Which Outlook function allows you to keep track of time spent on work? |
| | A) | Tasks |
| | B) | Journal |
| | C) | Notes |
| | D) | Calendar |
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| 6 | |
The Outlook interface is made up of multiple _____. |
| | A) | tabs |
| | B) | groupings |
| | C) | windows |
| | D) | panes |
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| 7 | |
Which pane allows you to switch between Mail, Calendar, People, and Tasks? |
| | A) | People pane |
| | B) | Folder pane |
| | C) | Navigation pane |
| | D) | Reading pane |
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| 8 | |
Which pane is the main working area in Outlook? |
| | A) | People pane |
| | B) | Folder pane |
| | C) | Navigation pane |
| | D) | Reading pane |
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| 9 | |
Which pane displays the content of an item selected in Outlook? |
| | A) | People pane |
| | B) | Folder pane |
| | C) | Navigation pane |
| | D) | Reading pane |
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| 10 | |
Which pane displays content associated with the sender of a selected email message? |
| | A) | People pane |
| | B) | Folder pane |
| | C) | Navigation pane |
| | D) | Reading pane |
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| 11 | |
The _____ includes _____ which has _____ of buttons, drop-down lists, and galleries. |
| | A) | Ribbon, Tabs, groups |
| | B) | Tab, Ribbons, groups |
| | C) | group, Tabs, Ribbon |
| | D) | Ribbon, groups, Tabs |
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| 12 | |
You can customize the way you see items in Outlook by changing the _____. |
| | A) | Look |
| | B) | Appearance |
| | C) | Interface |
| | D) | View |
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| 13 | |
The _____ is an online search engine within Outlook that provides you with information on topics. |
| | A) | Bing |
| | B) | Google |
| | C) | Outlook Help |
| | D) | Yahoo! |
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| 14 | |
Which type of email account is typically used in business settings? |
| | A) | Microsoft Exchange |
| | B) | POP3 |
| | C) | IMAP |
| | D) | HTTP |
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| 15 | |
Which type of personal email account downloads email message to your computer? |
| | A) | Microsoft Exchange |
| | B) | POP3 |
| | C) | IMAP |
| | D) | HTTP |
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