| SLO 1.1 | Identify the basic components of Microsoft Outlook 2013. |
| SLO 1.2 | Navigate throughout the Outlook environment and identify the different panes in the Outlook window. |
| SLO 1.3 | Distinguish between Outlook being used as a stand-alone program and in a Microsoft Exchange environment. |
| SLO 1.4 | Distinguish between the different types of email accounts and set up an email account in Outlook. |
| SLO 1.5 | Use Outlook to create, send, and receive email. |
| SLO 1.6 | Use attachments in email. |
| SLO 1.7 | Differentiate email arrangements and icons. |
| SLO 1.8 | Explain the importance and process of cleaning up an Inbox. |
