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Chapter Glossary
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assembly-line production  Systems used to mass-produce large volumes of a standardized product.
asset utilization  The extent to which assets are "working," generating income for the organization.
buffer stocks  Inventories held for some unexpected contingency.
build-to-order  Taking an order first, then building the product that a customer will purchase those products.
build-to-stock  Stocking a distribution channel in the anticipation.
continuous flow production  Production systems that continuously produce a standardized output that flows out of the system.
design for manufacturing  Trying to increase productivity by designing products that are easy to manufacture.
economies of scale  Cost advantages derived from a large volume of sales or production.
flexible production technology  A set of methodologies that allows enterprises to produce a wider range of end products from a given production system without incurring a cost penalty.
inventory holding costs  The capital cost of money tied up in inventory and the cost of the warehouse space required to store inventory.
inventory turnover  The speed with which inventory is replaced.
job shop  Production systems used when items are ordered individually.
just in time  Inventory that enters a production process just in time to be used.
learning effects  Cost savings that come from learning by doing.
mass customization  The ability to customize the final output of a product to individual customer requirements without suffering a cost penalty.
operations  The different activities involved in creating an organization's products and services.
operations managers  People who manage operations.
production system  How the flow of work is configured.
productivity  The output produced by a given input.
productivity of capital  Sales divided by the total capital (money) invested in a business.
productivity of labor  Unit output divided by some measure of labor inputs.
small batch  Production systems used when customers order in small batches but when each order is different.
supply chain  The chain of suppliers that provides raw materials, partly finished products, or finished products to an organization.







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