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Video Quiz
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1
Watch this video before answering the questions in this quiz.

DHL is a global delivery organization based in the United States.
A)True
B)False
2
DHL uses contract agents instead of permanent employees to staff local offices.
A)True
B)False
3
At present DHL is in 2nd place as leader in the North American market.
A)True
B)False
4
Much of DHL's growth has come through acquisition.
A)True
B)False
5
DHL has 4 hubs in the United States.
A)True
B)False
6
DHL has ______ hubs internationally.
A)250
B)1
C)150
D)50
E)450
7
DHL's success is based on people, responsiveness and __________.
A)price
B)timing
C)responsiveness
D)delivery
E)quality control
8
DHL's place in the North American market was secured when they acquired which of the following?
A)UPS
B)USPS
C)Fed Ex
D)Airborne
E)Brown
9
In the United States ___________ operates as the hub.
A)Dallas
B)New York
C)Cincinnati
D)Miami
E)Denver
10
In the United States DHL operates __________ local offices.
A)100
B)50
C)400
D)500
E)1200





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