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Organisational Behaviour: European Edition, 2/e

Robert Kreitner, Arizona State University
Angelo Kinicki, Arizona State University
Marc Buelens, University of Ghent

Teams and Teamwork

Self-test Questions - Quiz 1


1	A team is essentially the same as a group.
		A)	True
		B)	False


2	Action teams require a high degree of technical specialization and a high degree of coordination with other work units.
		A)	True
		B)	False


3	The primary threat to team effectiveness are unrealistic expectations leading to frustration, which in turn encourages members to abandon the team.
		A)	True
		B)	False


4	Cross-functionalism is the process of grouping employees based on their specializations.
		A)	True
		B)	False


5	High-performance teams may take three to five years to build.
		A)	True
		B)	False


6	Production teams tend to have a ________ degree of technical specialization and a ________ degree of coordination with other work units.
		A)	low; low
		B)	low; high
		C)	moderate; moderate
		D)	high; low
		E)	high; high


7	Which of the following is a typical managerial mistake leading to team failure?
		A)	Personality conflicts amoung team members.
		B)	Vague or conflicting team assignments.
		C)	Poor interpersonal skills.
		D)	Resistance to doing things differently.
		E)	The team tries to do too much too soon.


8	Which of the following statements regarding cooperation is true?
		A)	Individualistic efforts promote greater achievement than cooperation.
		B)	Mandatory cooperation in mixed-race groups fosters favourable race relations.
		C)	Individualistic efforts promote greater productivity than cooperation.
		D)	Cooperation is superior to competition in promoting productivity.
		E)	Cooperation with intergroup competition promotes greater productivity than cooperation without intergroup competition.


9	According to research on group cohesiveness,
		A)	attempts to enhance group performance by fostering interpersonal attraction are not likely to be effective.
		B)	there is no relationship between cohesiveness and performance.
		C)	the relationship between cohesiveness and performance is stronger for larger groups.
		D)	the relationship between cohesiveness and performance is stronger for contrived groups as opposed to real groups.
		E)	cohesiveness leads to higher quality decisions.


10	A(n) ________ team is made up of physically dispersed members who conduct business through information technology.
		A)	advise
		B)	virtual
		C)	production
		D)	project
		E)	action


11	________ teams are defined as groups of workers who are given administrative oversight for their task domains.
		A)	Advice
		B)	High-performance
		C)	Cross-functional
		D)	Production
		E)	Self-managed teams


12	A green field site is
		A)	a management training technique designed to embed Theory Y values in the organization's culture.
		B)	a team building exercise.
		C)	a new facility built around self-managed teams.
		D)	an example of a project team.
		E)	a way to build instrumental cohesiveness.


13	Interpersonal trust exercises, conflict-handling role-play sessions, and interactive games are techniques used
		A)	to teach self-management leadership.
		B)	in team building.
		C)	in building socio-emotional cohesiveness.
		D)	to create instrumental cohesiveness.
		E)	strengthen quality circles.


14	Participative leadership, shared responsibility, and open communication are characteristics of
		A)	cross-functional teams.
		B)	advice teams.
		C)	production teams.
		D)	quality circles.
		E)	high-performance teams.


15	Encouraging self-reinforcement, self-goal-setting, and rehearsal are all
		A)	ways to build trust.
		B)	ways to create socio-emotional cohesiveness.
		C)	team building exercises.
		D)	ways to build instrumental cohesiveness.
		E)	self-management leadership behaviours.

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